Apex

A self-serve CRM platform for the destination marketing industry.

Key Takeaways

  • Led the design of the interface and overall user experience.

  • Worked closely with project managers to gather user research and customer feedback, helping to shape key features and workflows.

  • Implemented the linear workflow initiative, creating more streamlined workflows tailored to match users' specific intentions in different situations.

  • Apex strengthens Simpleview’s position as the industry leader, increasing contract revenue by as much as 20%.